Help Center

If you would like to return an order or a faulty product please message us on our live chat system or send an email to us where we can help and give further details.

Email: support@buddykeychains.co.uk

Returns - Please email us at - support@buddykeychains.co.uk

If you would like to cancel or amend your order, please get in touch with our Customer Service Team and a member of the team will happily assist. You can do this by messaging our live chat system or by sending an email to support@buddykeychains.co.uk

If in the unlikely event of a product being damaged or simply you would like a refund/exchange, please contact our customer service team (support@buddykeychains.co.uk) and provide us with your order number. 

SHIPPING TIMES

Shipping time varies by location. These are our estimates:

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

If you have any questions feel free to email us at: support@buddykeychains.co.uk

All items are shipped via Royal Mail from our branch based in the South West UK